TERMS OF SERVICE

JHONNY FOURSCLOSE

Website: https://jhonnyfoursclose.store

Email: support@jhonnyfoursclose.store

Last Updated: 21 September 2026

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1. OVERVIEW

Welcome to Jhonny Foursclose.

Jhonny Foursclose is an online menswear store offering contemporary clothing, accessories and casual luxury fashion products to customers in Australia.

These Terms of Service ("Terms") govern your access to and use of our website, products, services and online shopping facilities.

Throughout these Terms, "we", "us" and "our" refer to Jhonny Foursclose and its legal operating entity.

The legal entity responsible for operating this store is:

By accessing our website or placing an order, you agree to these Terms, to the extent that they are legally enforceable.

Please read these Terms carefully before using our website.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

2. ELIGIBILITY AND WEBSITE USE

Our website is intended for individuals who are legally capable of entering into binding purchase agreements.

If you are under 18 years of age, you should obtain the consent of a parent or legal guardian before making a purchase.

When using our website, you agree to:

• Provide accurate and complete information when placing an order.

• Use the website only for lawful purposes.

• Respect the intellectual property rights of Jhonny Foursclose and third parties.

• Refrain from attempting to interfere with the security or operation of the website.

• Avoid fraudulent transactions, unauthorised access or misuse of our services.

We may take reasonable and proportionate steps to prevent fraudulent activity, including reviewing suspicious transactions or restricting access where justified.

Any such action will not affect your existing statutory rights or our obligations in relation to orders already accepted.

3. PRODUCTS AND PRODUCT INFORMATION

We aim to provide accurate descriptions, photographs, specifications and sizing information for all products listed on our website.

Product information may include:

• Clothing materials and fabric composition.

• Available colours and sizes.

• Product dimensions and sizing guides.

• Care instructions.

• Product availability.

• Relevant features and specifications.

We endeavour to display product colours accurately. However, colours may appear different depending on your screen settings and display technology.

Any differences between product images and delivered products must remain consistent with applicable consumer guarantees and our obligations not to make false or misleading representations.

Product descriptions, photographs and advertising form part of the information customers may rely upon when purchasing our products.

We will not use general photographic disclaimers to avoid responsibility where a product fails to match its description or otherwise does not comply with the Australian Consumer Law.

If you have questions about a product before purchasing, please contact us at support@jhonnyfoursclose.store.

4. PRODUCT AVAILABILITY

All products are subject to availability.

We aim to keep our inventory and product availability information accurate and up to date.

Occasionally, a product may become unavailable after an order has been placed due to an unexpected inventory error or supplier issue.

If we cannot fulfil your order, we will contact you as soon as reasonably possible and explain the situation.

Where a product is unavailable, we may offer:

• An alternative product, subject to your agreement.

• A replacement where appropriate.

• A full refund for the unavailable product.

We will not substitute a materially different product without your consent.

If we cannot supply a product and you do not agree to an alternative, we will refund the amount paid for that product, together with any other amounts required by applicable law.

We will not knowingly accept payment for products that we cannot supply within the promised or otherwise legally required timeframe.

5. ORDERS AND ORDER CONFIRMATION

When you place an order through our website, you are submitting an offer to purchase the selected products.

After placing your order, you should receive an electronic acknowledgement containing your order details.

An automated acknowledgement confirms that we have received your order but does not necessarily mean that it has been accepted.

An order becomes accepted when we expressly confirm acceptance or dispatch the products, whichever occurs first.

We may decline an order for legitimate reasons, including:

• Products being unavailable.

• Payment authorisation failure.

• Reasonable evidence of fraudulent activity.

• Delivery restrictions disclosed before purchase.

• An order that cannot lawfully be fulfilled.

If we decline an order after payment has been taken, we will notify you and arrange a full refund without unreasonable delay.

We will not cancel an accepted order merely to impose a higher price or avoid our existing contractual obligations.

If a pricing or listing error arises, we will handle it in accordance with applicable Australian law.

6. PRICING AND CURRENCY

Prices displayed on our Australian storefront are expressed in Australian dollars (AUD or A$), unless clearly stated otherwise.

All displayed prices will include GST where applicable and any other unavoidable charges required to be included by Australian pricing laws.

Optional delivery charges will be clearly presented before the customer completes their purchase.

The total payable amount will be displayed during checkout before payment is confirmed.

We will not impose undisclosed mandatory fees after an order has been placed.

Prices may change from time to time. Any changes will apply prospectively and will not alter the agreed price of an existing accepted order without the customer's agreement or another lawful basis.

Where promotional discounts apply, the relevant conditions will be disclosed clearly.

Any applicable customs duties, taxes or import-related charges will be handled and disclosed in accordance with applicable law.

Customers will not be required to accept additional undisclosed mandatory charges as a condition of receiving an order already purchased.

7. PAYMENT METHODS

We accept the payment methods displayed during checkout.

Available payment options may vary depending on the customer's location, payment provider and technical availability.

Payment must be authorised before an order can be processed.

Payment transactions may be handled by third-party payment service providers.

Customers are responsible for providing accurate payment information and ensuring they are authorised to use their selected payment method.

We reserve the right to take reasonable steps to investigate suspected fraudulent or unauthorised transactions.

If a payment is unsuccessful, we may request an alternative authorised payment method before processing the order.

We will not charge additional fees unless they have been clearly disclosed and are permitted by applicable law.

8. SHIPPING AND DELIVERY

Jhonny Foursclose offers delivery to eligible locations throughout Australia, subject to the shipping information disclosed on our website and during checkout.

Shipping options, applicable delivery charges and estimated delivery timeframes will be provided before purchase.

Delivery estimates may vary according to:

• Product availability.

• Dispatch location.

• Customer location.

• Carrier operations.

• Customs processing, where applicable.

• Unexpected circumstances affecting transportation.

Some products may be fulfilled through third-party suppliers or international fulfilment partners.

Where relevant, information about dispatch origins, product availability and expected delivery timeframes will be clearly disclosed before purchase.

We remain responsible for meeting our obligations to customers under applicable Australian law, regardless of whether an order is fulfilled by us or through another supplier.

We will make reasonable efforts to deliver orders within the agreed timeframe or, where no timeframe has been agreed, within a reasonable time.

If a significant delivery delay occurs, we will provide relevant information and work towards an appropriate solution.

Customers may be entitled to cancellation, replacement or a refund where required by applicable law.

Handing a parcel to a delivery provider does not automatically remove our responsibility to address a customer's non-delivery complaint.

For further information, please refer to our Shipping Policy and the shipping details provided at checkout.

9. SHIPPING ADDRESS AND CUSTOMER INFORMATION

Customers are responsible for providing accurate delivery information when placing an order.

Please ensure that the following details are correct:

• Recipient's full name.

• Street address.

• Suburb.

• State or territory.

• Postcode.

• Contact information.

If you notice an error after placing an order, please contact us as soon as possible.

We will make reasonable efforts to correct delivery information before dispatch where operationally possible.

Changes may not be possible once an order has entered the delivery network.

Where a delivery issue results solely from incorrect information supplied by the customer, reasonable additional delivery costs may apply if properly disclosed and legally permitted.

This provision does not limit our obligations where a delivery problem is caused by our own error or a failure for which we are legally responsible.

10. ORDER CANCELLATIONS

If you wish to cancel an order, please contact our customer support team as soon as possible.

Email: support@jhonnyfoursclose.store

We will make reasonable efforts to accommodate cancellation requests before dispatch.

If an order has already been dispatched, voluntary cancellation may no longer be operationally possible.

In those circumstances, you may request an eligible return under our Return & Refund Policy.

Customers retain all cancellation, refund and other remedies available under the Australian Consumer Law.

Where we cancel an order because we cannot supply the purchased product, we will arrange the appropriate refund without unreasonable delay.

We will not apply cancellation charges where doing so would be inconsistent with applicable consumer law.

11. RETURNS, EXCHANGES AND REFUNDS

We want customers to feel confident when purchasing from Jhonny Foursclose.

Our store offers a voluntary 30-day return period for eligible change-of-mind purchases, subject to the conditions set out in our Return & Refund Policy.

The voluntary return period begins when the customer receives the product.

Eligibility conditions for change-of-mind returns, exchanges and associated return postage costs are explained in that policy.

These voluntary arrangements are additional to your statutory rights.

If a product is faulty, unsafe, incorrectly described, substantially different from its advertised description or otherwise fails to meet an applicable consumer guarantee, you may be entitled to a remedy under the Australian Consumer Law.

Your statutory remedies may include:

• Repair.

• Replacement.

• Refund.

• Compensation for reasonably foreseeable loss or damage.

The appropriate remedy depends on the nature of the failure and the applicable legal requirements.

Statutory rights are not limited to our voluntary 30-day return period.

For further details, please refer to our Return & Refund Policy.

Return enquiries should be directed to:

support@jhonnyfoursclose.store

12. AUSTRALIAN CONSUMER GUARANTEES

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Consumers are entitled to expect that products will:

• Be of acceptable quality.

• Be safe and durable.

• Match their descriptions.

• Match applicable samples or demonstration models.

• Be fit for their normal purpose.

• Meet any applicable express warranties.

Where a product has a major failure, consumers are entitled to choose between a refund and a replacement, subject to the Australian Consumer Law.

Where a failure is minor, we may initially provide a free repair or another legally permitted remedy within a reasonable time.

If a minor failure is not remedied within a reasonable time, further remedies may become available.

Consumers may also be entitled to compensation for reasonably foreseeable loss or damage resulting from a failure to meet a consumer guarantee.

These rights apply automatically and cannot be removed through website terms, product disclaimers, promotional conditions or store policies.

Our obligations as the retailer are not transferred exclusively to a manufacturer or supplier.

Nothing in these Terms limits the operation of the Australian Consumer Law.

13. SALES, DISCOUNTS AND PROMOTIONAL OFFERS

From time to time, Jhonny Foursclose may offer discounts, promotional campaigns, complimentary products or special offers.

Each promotion may be subject to additional terms that will be disclosed before purchase.

Promotional conditions may include:

• Eligibility requirements.

• Product-specific conditions.

• Availability restrictions.

• Clearly identified exclusions.

• Conditions relating to combining offers.

Promotions will be advertised accurately and must not create misleading impressions about savings, product availability or customer entitlements.

We will not advertise a product as discounted unless the representation is accurate and supported.

Any applicable promotional conditions will form part of the purchase agreement to the extent that they are lawful and were properly disclosed before purchase.

Promotional purchases remain protected by the Australian Consumer Law.

Products cannot be excluded from statutory remedies merely because they were purchased at a discounted price or included in a special offer.

14. GIFT ITEMS AND COMPLIMENTARY PRODUCTS

Where an order includes a complimentary product, gift or promotional accessory, the conditions of the offer will be disclosed at the time of purchase.

If a voluntary change-of-mind return causes an order to no longer meet the clearly disclosed conditions of a promotional offer, we may require the return of the complimentary item or apply another reasonable adjustment that was clearly disclosed before purchase.

Any adjustment will be consistent with applicable consumer law.

We will not use promotional conditions to reduce or deny a refund or other remedy to which a customer is legally entitled.

Complimentary goods supplied in connection with a consumer purchase will be dealt with in accordance with any applicable statutory rights.

15. ACCURACY OF WEBSITE INFORMATION

We endeavour to ensure that information published on our website is accurate, current and complete.

However, occasional administrative or technical errors may occur.

Such errors may include:

• Typographical mistakes.

• Incorrect product information.

• Inventory discrepancies.

• Technical display issues.

If we become aware of a material error, we will take reasonable steps to correct it and inform affected customers where appropriate.

Any correction will be handled in accordance with our contractual obligations and applicable law.

We will not rely on general error disclaimers to avoid responsibility for false or misleading representations.

16. INTELLECTUAL PROPERTY

The content displayed on this website may include trademarks, logos, photographs, product descriptions, graphics, written materials and other creative content.

Such materials may be owned by Jhonny Foursclose or used under licence from their respective rights holders.

To the extent protected by applicable intellectual property law, you must not reproduce, distribute, commercially exploit or modify protected website content without the relevant rights holder's permission, unless otherwise permitted by law.

You may access and use the website for ordinary personal shopping and lawful non-commercial purposes.

Nothing in these Terms prevents uses permitted under applicable copyright, consumer or other laws.

17. CUSTOMER REVIEWS AND SUBMITTED CONTENT

Customers may have opportunities to submit product reviews, feedback or other content through our website or associated services.

When submitting content, you agree that:

• Your submission will be truthful and based on your genuine experience.

• You will not knowingly provide fraudulent or misleading information.

• Your content will not infringe another person's intellectual property rights.

• You will not submit unlawful, threatening or abusive material.

Where you submit content for publication, you grant us a non-exclusive permission to display and use that content in connection with our store, subject to applicable law and any permissions you have provided.

You retain ownership of your original content.

We may moderate reviews for legitimate reasons, such as removing spam, unlawful material or content that infringes third-party rights.

We will not selectively manipulate customer reviews in a manner that creates a false or misleading impression of our products or customer experiences.

18. THIRD-PARTY SERVICES AND EXTERNAL LINKS

Our website may use third-party services to facilitate ecommerce operations.

These may include:

• Payment processors.

• Delivery providers.

• Ecommerce infrastructure providers.

• Website analytics services.

• Customer support tools.

Certain website pages may contain links to third-party websites.

External websites may operate under their own terms and privacy policies.

We do not control every aspect of independent third-party websites.

However, the use of third-party service providers does not remove our obligations as the seller or restrict any rights customers have against us under applicable law.

19. PRIVACY AND PERSONAL INFORMATION

We collect and process information necessary to operate our online store, process orders, arrange delivery and provide customer assistance.

Personal information may include:

• Customer names.

• Email addresses.

• Delivery addresses.

• Contact details.

• Order information.

• Information associated with payment transactions.

Our collection, use, disclosure, storage and handling of personal information will be described in our Privacy Policy.

Where applicable, we will comply with the Privacy Act 1988 (Cth), the Australian Privacy Principles and other relevant privacy obligations.

Information may be processed by service providers involved in operating the store, including providers located outside Australia where applicable and lawfully disclosed.

For further information, please refer to our Privacy Policy.

Privacy enquiries may be sent to:

support@jhonnyfoursclose.store

20. MARKETING COMMUNICATIONS

We may send transactional communications necessary to process orders, confirm purchases, provide delivery information and respond to customer enquiries.

Promotional communications will be sent only where permitted by applicable law, including the Spam Act 2003 (Cth).

Where consent is required, we will obtain it before sending marketing communications.

Customers may withdraw marketing consent or unsubscribe using the methods provided in promotional messages.

Marketing communications will identify the sender and provide a functional unsubscribe facility where required by law.

We will process unsubscribe requests within the applicable legal timeframe.

Unsubscribing from marketing communications will not prevent you from receiving essential transactional messages relating to an existing order.

21. WEBSITE SECURITY AND PROHIBITED ACTIVITIES

Customers must not intentionally interfere with the security, functionality or availability of our website.

Prohibited activities include:

• Attempting unauthorised access to website systems.

• Distributing malicious software.

• Using stolen or unauthorised payment information.

• Conducting fraudulent transactions.

• Attempting to interfere with other customers' access to the website.

• Using automated systems in a manner that unlawfully disrupts website operations.

We may take reasonable action to protect our website, customers and business from genuine security threats.

Where necessary, we may restrict access associated with unlawful or fraudulent conduct.

Any restriction will be proportionate to the circumstances and will not be used to avoid our obligations under existing purchase agreements or consumer protection laws.

22. WEBSITE AVAILABILITY

We aim to maintain the accessibility and functionality of our website.

Temporary interruptions may occur due to maintenance, technical issues, hosting disruptions or circumstances outside our reasonable control.

Where reasonably practicable, we will take steps to restore service and minimise disruption.

We do not guarantee uninterrupted website access at all times.

This provision does not exclude any liability or customer remedy that cannot lawfully be excluded.

An interruption to website availability does not remove our existing obligations concerning accepted orders.

23. LIMITATION OF LIABILITY

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, contractual right, statutory remedy or liability that cannot lawfully be excluded, restricted or modified.

We remain responsible for meeting our obligations under the Australian Consumer Law and other applicable legislation.

Where a product fails to meet an applicable consumer guarantee, customers may be entitled to the remedies provided by law, including compensation for reasonably foreseeable loss or damage.

We do not seek to exclude liability for such loss or damage where doing so would be unlawful.

Any limitation of liability in these Terms applies only to the extent permitted by applicable law.

We will not rely on this section to deny a customer a statutory remedy or to avoid responsibility for an obligation that the law requires us to fulfil.

24. EVENTS OUTSIDE OUR REASONABLE CONTROL

Certain events may affect our ability to process or deliver orders.

Examples may include natural disasters, severe weather, transport disruptions, government restrictions and unexpected interruptions to essential infrastructure.

If such an event materially affects an order, we will take reasonable steps to:

• Inform affected customers.

• Explain the nature of the disruption.

• Provide updated information where available.

• Consider reasonable alternative arrangements.

• Provide a refund or other remedy where required by law.

This section does not automatically release us from our contractual obligations or remove any statutory rights available to customers.

Any response to unforeseen circumstances will be consistent with applicable law and the terms of the relevant purchase agreement.

25. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect legitimate changes in our business operations, services, technology or legal obligations.

Updated Terms will be published on our website with a revised "Last Updated" date.

Changes will generally apply to orders placed after the updated Terms take effect.

We will not retrospectively alter the contractual terms of an existing accepted order without your agreement or another lawful basis.

Where a change materially affects customers, we will provide appropriate notice where required by law.

No update to these Terms will remove or restrict non-excludable consumer rights.

26. GOVERNING LAW

These Terms are governed by the laws applicable to the relevant transaction, including the Australian Consumer Law where applicable.

Nothing in these Terms is intended to exclude the mandatory consumer protection laws of any Australian state or territory that apply to a customer's purchase.

Nothing in this section prevents a customer from bringing a claim before a court, tribunal or other authority with jurisdiction under applicable law.

27. COMPLAINTS AND DISPUTE RESOLUTION

We encourage customers to contact us directly if they experience a problem with an order, product or service.

Please provide your order number and a description of the issue so that we can investigate.

Email: support@jhonnyfoursclose.store

We will review complaints and seek to provide an appropriate resolution within a reasonable time.

Depending on the issue, this may include a repair, replacement, refund or another remedy required by law.

Customers are not required to waive their legal rights or accept an inadequate remedy as a condition of obtaining assistance.

If a complaint cannot be resolved directly, customers may seek assistance from the relevant state or territory consumer protection authority or exercise other available legal rights.

Nothing in these Terms requires mandatory private arbitration or prevents a consumer from accessing a court or tribunal with lawful jurisdiction.

28. SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will not be enforced to the extent of its invalidity.

The remaining provisions will continue to apply where they can lawfully and fairly operate independently.

This section does not permit us to rewrite an unfair term or otherwise avoid the consequences of applicable consumer protection legislation.

29. ENTIRE AGREEMENT

These Terms, together with applicable product information, clearly disclosed promotional conditions, the relevant order details and our other applicable store policies, form part of the agreement between Jhonny Foursclose and the customer.

Where there is an inconsistency, the terms specifically agreed for an individual order and applicable mandatory legal requirements will prevail as appropriate.

Nothing in this section excludes representations, guarantees or other rights that cannot lawfully be excluded.

30. CONTACT INFORMATION

For enquiries relating to these Terms of Service, orders, customer support or consumer rights, please contact:

JHONNY FOURSCLOSE

Website: https://jhonnyfoursclose.store

Email: support@jhonnyfoursclose.store

We are committed to addressing customer enquiries transparently and fulfilling our obligations under applicable Australian consumer protection legislation.

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JHONNY FOURSCLOSE

Modern Luxury Menswear

Refined Style. Everyday Confidence.